Andrew Cram

Graduate Certificate in Management Communication,

TAFE NSW - Graduate Certificate in Management Communication, Diploma of Call Center Management, Certificate IV in Telecommunications (Call Centers)

About the program:

This course is designed to benefit people who are seeking to develop their communication skills at management level, to gain employment at management level or seek career advancement.

About OTEN:

The Open Training and Education Network (OTEN) is the specialist distance education and open learning institute of TAFE NSW, part of the NSW Department of Education and Training.

Subjects Completed:

  • 3617E Writing for the World Wide Web
  • 9593A Introduction to Communication Theories
  • 9593B Information Age Communication
  • 9593D Communication with a Diverse Workforce
  • 9593F Communication for Change Management
  • 3650U Access the Internet
  • 8979H Negotiation Skills
  • 8979J Team Building Communication
  • 8979L Meetings
  • 8979MA interviewer Skills
  • 8979P Presenting Reports
  • 8979Q Writing in Plain English
  • 9593C Conflict Management
  • 9593P Integrated Project 3
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